Refund and return policy

At EzzyFlip, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.

• To be eligible, the item must be in its original condition, unused, and in the original packaging.

• Proof of purchase (order number or receipt) is required.

Refunds

• Once your return is received and inspected, we will notify you about the status of your refund.

• If approved, a full refund (excluding any shipping charges, if applicable) will be issued to your original payment method.

• Please allow 5–7 business days for the refund to appear in your account, depending on your bank or card issuer.

Exchanges

• We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at [your email/contact info].

Return Shipping

• Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or incorrect.

• We recommend using a trackable shipping service to ensure safe delivery.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons (e.g., personal care products, intimate items, or opened consumables).